In order to solve customers’ problems, meet customers’ needs, we try to provide perfect service in pre-sales and after-sales services. We are committed to answering any technical questions within 24 hours and our consultancy service is available by phone, fax or e-mail to answer your questions.
We are willing to provide technical advice and assistance concerning the product selection, configuration, portfolio solutions, technical information and related documents such as product catalogue, introduction brochures, user manuals to make users know more about our product and make the using and maintenance more easy. We welcome your visiting at any time, so we can guide you to visit our company and manufacturing workshop. If necessary, we’d love to offer product and technical training like configuration, installation, runtime calculation, ect. This will make users to know more about us, have more trust and confidence on our products.
We have specialized technical support departments to ensure a highly efficient after-sales service and customer service center to carry out technical advisory services.